Shipping Policy
1. Shipping Areas
We currently ship to all locations within India. International shipping is not available at this time.
2. Processing Time
All orders are processed within 1-2 business days. Orders placed after 2 PM IST will be processed the next business day.
3. Delivery Time
Standard delivery time within India is 3-7 business days from the date of dispatch. Delivery times may vary based on your location and external factors.
4. Shipping Charges
We offer free shipping on orders above Rs 1000. For orders below Rs 1000, standard shipping charges apply:
- Orders below Rs 500: Rs 50 shipping
- Orders Rs 500-1000: Rs 30 shipping
- Orders above Rs 1000: Free shipping
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email and SMS. You can track your order status on our website.
6. Delivery Address
Please ensure your delivery address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information.
7. Multiple Delivery Attempts
If delivery fails due to customer unavailability, we will attempt delivery 2 more times. After 3 failed attempts, the order will be returned to our warehouse.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will arrange for replacement or refund as applicable.
9. Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Some products may have specific shipping restrictions due to their nature.
10. Force Majeure
We are not liable for delays or failures in delivery caused by events beyond our reasonable control, including natural disasters, strikes, government restrictions, or transportation disruptions.
11. Shipping Confirmation
You will receive shipping confirmation via email once your order is dispatched. This confirmation will include tracking details and estimated delivery date.
Email: office.fulki@gmail.com
Phone: +91 7318305234
Website: fulkispark.com
